About Us
Hench Public Marine & Cargo Survey (H.K.) Ltd. has served shipping lines, cargo owners, insurers and container lessors since registration in Hong Kong in 1987, with mainland China operations since 2009.
Hench Public Marine & Cargo Survey (HK) Ltd. (Hench) is a private wholly-owned company registered in Hong Kong since 1987 and in P.R. China since 2009. Under experienced management the company has expanded rapidly and is accepted by shipping lines, importers and exporters, cargo underwriters, P&I clubs, container leasing companies and others as a qualified marine and cargo surveyor, loss adjuster and container inspector.
Hench maintains branch offices in the USA and China and employs over 100 qualified surveyors providing impartial inspections to customers worldwide.
Mainland assignments from Hong Kong and overseas clients are arranged, executed and completed swiftly with detailed survey reports meeting the reasonable requirements and proper interests of all parties concerned.
Survey Services
Our surveying services cover a wide range of activities including containerized and bulk cargo survey, pre-shipment inspection, reefer and air cargo, vessel and container on/off hire, investigations, loss adjustment, salvage sales, sworn measurement and weighing, quality control, heavy lift and lashing supervision, mystery shopping audit, and edible and fuel oil products inspection.
Company background and milestones
Hench Public Marine & Cargo Survey (H.K.) Ltd. was registered in Hong Kong in 1987. Mainland China registration followed in 2009 under Hench Public Marine & Cargo Survey (S.Z.) Ltd. The business developed its survey services and office network to support Hong Kong, mainland and overseas assignments.
Independent ownership and professional roles
Hench is a private wholly-owned company. It is accepted by its client sectors as a marine and cargo surveyor, loss adjuster and container inspector. The Hong Kong and Shenzhen office premises are company-owned, as described in the company profile.
People and technical experience
The company employs more than 100 qualified surveyors. Its work draws on marine and cargo experience and, for relevant property assignments, construction and renovation engineering experience.
Core working principles
Impartiality, efficient coordination, detailed reporting and clear professional communication guide the work. Reports distinguish recorded facts, technical observations and the limits of the examination.
Clients and office coordination
Shipping lines, cargo owners, insurers, P&I clubs, importers, exporters and container lessors use the company’s services. Hong Kong and overseas enquiries for mainland work are coordinated through the office network.
Frequently asked questions
When was Hench established?
Hench was registered in Hong Kong in 1987 and in mainland China in 2009.
Which services are available?
The 19 service areas include cargo and container surveys, pre-shipment checks, damage assessment, vessel handover surveys, heavy lifting, lashing, investigations and related specialist assignments.
Can Hench inspect air cargo?
The Hong Kong International Airport office coordinates air-cargo enquiries. Provide the flight, handling terminal and cargo availability details.
Can mainland assignments be arranged?
The Shenzhen and Yantian office network supports coordination of mainland work. Confirm the location, access and scope with the relevant office.
What should I do if cargo is damaged?
Contact the relevant office promptly, preserve the packaging and records where possible, and notify the carrier and insurer. The survey records evidence; claim procedures remain separate.
How do I contact Hench?
Use the online enquiry form, email info@hench.com.hk or call +852 2439 9111. For urgent Hong Kong enquiries call +852 8105 8933.
Discuss your requirements
Contact Hench to agree the scope, timing and reporting needs for your assignment.