Survey on Damaged Cargo and Containers

Common forms of cargo damage

Inspections document impact damage, water exposure, contamination, pilferage and damage associated with handling. Packaging, marks, the distribution of damage and the surrounding conditions are recorded together.

Damaged containers

Visible damage to the container structure, doors, seals and internal surfaces is recorded alongside cargo findings. Cargo damage and container damage are considered separately to avoid assuming that one proves the cause of the other.

Preserving evidence after discovery

Retain packaging, seals, delivery records and photographs where practicable, and notify the relevant carrier and insurer promptly. Coordinate any unpacking, movement or disposal so the evidence needed for examination remains available.

Reports, assessment and disposal

The survey records condition and findings; quantification of loss, salvage valuation or disposal witnessing can be arranged as related services. Chinese and English reporting requirements should be confirmed when giving instructions.

How to arrange the survey

1. Send the shipment or incident details, location, timing and contact person.
2. Agree the scope, access, documents and reporting requirements.
3. Arrange attendance and preserve the relevant evidence.
4. The surveyor records observations, photographs and measurements within the agreed scope.
5. Receive the report and discuss any related assessment or follow-up requirements.