Sworn Measurers & Weighers
Calibrated instruments are used at warehouse or terminal to re-check dimensions and gross weight against package counts and shipping marks, with parties invited to witness transparent data. Reports support freight differentials, overload disputes and charter quantity settlement.
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Dimensions, volume and weight
Measurements identify the cargo examined, dimensions, packaging and weighing method. Results can be compared with shipment or billing records to clarify quantity and freight discrepancies.
Freight and quantity disputes
Volume and weight may affect freight calculations in different ways. The report records the measurement basis so the parties can apply the relevant contractual charging method.
Container verified gross mass
VGM-related assignments require clear instructions on the method, responsibility and records required for the shipment. Agree the scope in advance rather than treating every weight survey as a VGM declaration.
Joint witnessing and evidence
Common attendance, equipment identification and transparent records help parties compare results. Reports may support commercial discussions or be provided to advisers dealing with arbitration or legal proceedings.
How to arrange the survey
- Send the shipment or incident details, location, timing and contact person.
- Agree the scope, access, documents and reporting requirements.
- Arrange attendance and preserve the relevant evidence.
- The surveyor records observations, photographs and measurements within the agreed scope.
- Receive the report and discuss any related assessment or follow-up requirements.
Frequently asked questions
What information should I provide?
Provide cargo or incident particulars, relevant documents, location, available dates and the questions the survey should address.
Can urgent attendance be arranged?
Contact the appropriate Hench office to confirm access and availability. The Hong Kong emergency contact is +852 8105 8933.
Does a survey report guarantee a claim outcome?
The report documents findings within the agreed instructions. Insurers, carriers or other decision-makers assess the evidence under the applicable arrangements.
Discuss your requirements
Contact Hench to agree the scope, timing and reporting needs for your assignment.