Container Inspection
Inspection covers panel dents, weld cracks, floor wear, door locks and gasket condition with container numbers recorded. For reefers, interior walls and drain holes are also checked. Repair grade recommendations support leasing deductions or second-hand handover.
Photo gallery
Container condition and handover surveys
Inspections can document condition at on-hire, off-hire or other agreed handovers. The record distinguishes existing defects, current damage and the scope of any repair assessment.
Structural and functional checks
Typical checks cover accessible panels, frame, doors, seals, floor and fittings. Container identification and markings are recorded alongside the physical findings.
Refrigerated containers
Reefer assignments may include observations on the unit and available operating information within the agreed scope. Machinery observations and cargo-temperature assessments are related but distinct tasks.
Repair recommendations and reports
Photographs and descriptions support recommendations or repair grading where instructed. Any applicable inspection criteria and areas that could not be examined are stated in the report.
How to arrange the survey
- Send the shipment or incident details, location, timing and contact person.
- Agree the scope, access, documents and reporting requirements.
- Arrange attendance and preserve the relevant evidence.
- The surveyor records observations, photographs and measurements within the agreed scope.
- Receive the report and discuss any related assessment or follow-up requirements.
Frequently asked questions
What information should I provide?
Provide cargo or incident particulars, relevant documents, location, available dates and the questions the survey should address.
Can urgent attendance be arranged?
Contact the appropriate Hench office to confirm access and availability. The Hong Kong emergency contact is +852 8105 8933.
Does a survey report guarantee a claim outcome?
The report documents findings within the agreed instructions. Insurers, carriers or other decision-makers assess the evidence under the applicable arrangements.
Discuss your requirements
Contact Hench to agree the scope, timing and reporting needs for your assignment.

















