Salvage Sales & Valuation
For long-stored or unclaimed cargo, Hench assists with inventory, photography and condition grading, witnessing auctions or sales and confirming results. Documentation supports port fee settlement, customs procedures or creditor meetings.
Photo gallery
Unclaimed, abandoned and damaged goods
Assignments may concern cargo left at terminals or warehouses, uncollected shipments or damaged goods requiring an assessment of remaining value. Ownership and authority to proceed must be established by the responsible parties.
Condition-based valuation
Cargo is identified and assessed according to its condition, usability and available market information. Different grades or lots may require separate descriptions and values.
Auction and sale witnessing
Hench can document agreed procedures and witness relevant stages of an auction or sale. Photographs, lot descriptions and procedural records help provide an auditable account.
Salvage and insurance records
Sale and valuation records may support claim settlement or recovery calculations. Any disposal should be coordinated with the owners, insurers and other parties whose instructions are required.
How to arrange the survey
- Send the shipment or incident details, location, timing and contact person.
- Agree the scope, access, documents and reporting requirements.
- Arrange attendance and preserve the relevant evidence.
- The surveyor records observations, photographs and measurements within the agreed scope.
- Receive the report and discuss any related assessment or follow-up requirements.
Frequently asked questions
What information should I provide?
Provide cargo or incident particulars, relevant documents, location, available dates and the questions the survey should address.
Can urgent attendance be arranged?
Contact the appropriate Hench office to confirm access and availability. The Hong Kong emergency contact is +852 8105 8933.
Does a survey report guarantee a claim outcome?
The report documents findings within the agreed instructions. Insurers, carriers or other decision-makers assess the evidence under the applicable arrangements.
Discuss your requirements
Contact Hench to agree the scope, timing and reporting needs for your assignment.